Process model for continuous testing of web accessibility

The lack of accessibility on websites can result in people with disabilities not accessing information online. Therefore, this research aims to create a process model for continuous web testing by adapting and customizing three methodologies: Deming cycle (Plan, Do, Check, Act), Website Accessibility Conformance Evaluation Methodology (WCAG-EM), Total Quality Management. is composed four phases. first phase (Plan) allows defining the problem, its importance, Web Content Guidelines (WCAG) against which it will be evaluated. In addition, determine current situation websites, potential causes problems, classify success criteria principles, guidelines, levels conformity, elaborate solution plan action plan. second (Do) execution correct problems. phase, we should perform automatic evaluation tools, end-users, experts corroborate that changes have had an effect. third (Check) measuring compliance non-compliance defined Key Performance Indicators (KPIs). This also explains reasons non-compliance. fourth last (Act) documents solutions learned inclusion future developments. results through case study functionality applicability. conclusion, proposed evaluation, monitoring, feedback rules, policies, standards experts. We adapt different workgroups work, such as developing accessible mobile applications producing electronic documents.